Shipping

Do you offering a tracking number with orders?
Yes, Please note that most of our products are PRINT ON DEMAND, this means that we DO NOT print and stock our products, They are printed after making your purchase. Once your order has been shipped you will receive a tracking number for that order which will be sent to your email provided at the time of purchase.

**UPDATED ) 05.09.20**

Processing, printing and packaging takes between 8-10 business days. Shipping is taking approximately 10 to 15 days after processing due to the current pandemic. We check everyday for updates from UPS, USPS, Canada Post, etc. Their shipping delay times can be found on all of their corresponding official websites if you'd like to check.
As soon as your order is shipped, we will be sending you your tracking number so you can follow its progress. Please allow up to 3 to 5 days for tracking number to be updated on courier's website. In the event your tracking is not showing any activity, please allow another 24 to 48 hours, as this is becoming normal at this time, especially with many of our international carriers. Many customers are receiving their parcels before the couriers even update their tracking.
Please feel free to reach out to us at support@mycustomproduct.com if after the timing laid out above has passed, and we will help you look further into things.
While our employees' and customer's health and safety are our main concern, we all have to be empathetic to the different courier companies, that are doing their very best at this time, and we all look forward to normalcy to return for everyone.

 

 

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